FAQs

You will receive your products within 7 working days.

We deliver our products in North America, Europe and overseas territories within 6 days from the date of receipt of the order.

You have the possibility to pay for your purchases by different means of payment including credit card, Apple Pay (via your mobile).

Depending on the availability of stock, you can go to our partner salon Pink Afro to see and buy the products on site. Product pick-up is not yet available.
Address: 2, avenue Christian Doppler 77700 SERRIS For health and safety reasons, you will be asked to call before your arrival to check the availability of products and the preparation of your order.

Your packages will be sent to you via Colissimo.

The first verification to establish is in your customer area. We invite you to consult it to see the progress of your order. If you do not get the information, do not hesitate to check your mailbox, especially spam, to make sure you have not missed important information. If you haven't received anything, you can contact our customer service: contact@afroandbeyond.com

For reasons of hygiene and health, oils and butters cannot be returned. As indicated in our return policy, you have a period of 15 days to return the products concerned to us. We invite you as soon as you notice the defect upon receipt to send us an email with photos and lists of the products concerned to contact@afroandbeyond.com. Then you can send the product(s) by post by Colissimo Follow to the address: Afro and Beyond - 9 passage des Carthaginois 77700 Serris. The refund will be effective within a week.

Our team is at your disposal on our Instagram and Facebook pages to answer your questions about the presentation of our products.

Once validated, unfortunately we can no longer modify your order.

Our products are designed by African craftsmen and producers whose often ancestral know-how makes it possible to obtain products of rare and exceptional quality. Located mainly in Ivory Coast and Senegal, they draw from local plants and shrubs the natural benefits for skin and hair.

Our Afro brushes are perfectly suited for so-called Afro hair, which includes frizzy, wavy, curly and curly hair. They have been designed to respect the particularity of this type of hair.